Returns & Exchanges
We want you to love your home fragrance experience, which is why we offer a 30-day return window for any unused or defective products. Please ensure all items are returned in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Ship the Package
Drop off your package at any authorized carrier location, ensuring the fragile contents are cushioned to prevent damage during transit.
Receive Refund or Credit
After our warehouse team inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing